Providing quality installations using the latest technology and superior techniques.

Family Owned Since 1998


In need of repairs or replacement of windows and doors in your home or business? We provide free estimates on any project.

In 1998, Marcus Ridgely opened Window Replacement Systems, Inc. to provide Spokane and the surrounding area with quality window services.

M arcus has many years of experience in both construction and the window industry along with a desire to serve their customers' needs by providing quality products with first-class installation services.

Window Replacement Systems, Inc. is focused on installing superior windows using the best techniques possible. We want you to love your new windows for years to come, and we use the latest technology and superior techniques to impress you with our excellent work. Each of the fasteners and sealants we use with our replacement projects are top-of-the-line for superior installation results. With our lifetime warranty, issues related to poor installation processes will not be a concern. We also offer financing solutions for qualified clients.

We understand that there is more to satisfying our customers than using quality window products and great installation techniques. Our team is committed to excellence in all that we do, as evidenced by the first time you contact our company. We want to help you make the best selection of window replacement products. When you work with us, you can expect our team to take the time to answer your questions about the products thoroughly and to guide you into making the best decision for your home or business property. We want to earn your future business and your customer loyalty. If you are thinking about replacing one window or multiple windows on your property, now is a great time to contact us for more information about our lead-safe window products.

  • Loretta C.
    We are very happy with our new windows. We continually notice the difference they have made in the appearance of our home, energy efficiency and quietness. Thank you so much Marcus!
    Loretta C.
    Post Falls
  • William & Sandra J.
    We just wanted to say thank you for the great job you did replacing the windows in our home. We were especially pleased with the extra effort made to accommodate our extra safety needs. The extra night stops in the living room and the kid's room and the extra lock on the slider are very welcome features.
    William & Sandra J.
    Spokane Valley
  • Carol T.,
    I really love the windows. They make a 25 year old house seem much newer. The inside of the house is much lighter, now that the dark aluminum frames are gone. The installers were polite and cooperative – (Marcus had to work around two indoor cats). Thanks for everything!
    Carol T.,
    Shadle Park
  • Bruce & Pat F.
    Really great guys! Outstanding service and quality work. Real Professionals
    Bruce & Pat F.
    Airway Heights
  • Jason K.,
    Very Professional Crew! They worked around our shrubs and garden area without damage!
    Jason K.,
    Brown's Addition
  • Sharon F.
    Very well done! I appreciate the professionalism, finishing and clean-up. Great Job Marcus!
    Sharon F.
    South Hill
  • John & Sandi M.
    Competent, friendly, professional staff. We're sorry to see Marcus and his crew go! Great attitudes all around. They made us feel secure with our investment”
    John & Sandi M.
    Liberty Lake
  • Jerry & Marie S.
    We are just writing to thank you and tell you how pleased we are with you and your company. Last week our new vinyl windows were installed and we could not be happier. Marcus' knowledge of the products was invaluable to us in helping us decide which brand of window to purchase. We must compliment your company on the quality of your employees. They were pleasant, prompt and a joy to work with. They were very careful with everything in and outside of our home!
    Jerry & Marie S.
    Deer Park
  • Julie W.
    Great job! Great windows! Marcus and his entire crew have been very helpful and patient in the whole process. I will (and have already) recommended them to my friends.
    Julie W.
    Spokane Valley
  • Debbie W.
    The windows turned out great! Marcus and his workers were very polite. Thanks for an excellent job.
    Debbie W.

Marcus Ridgely


Since 1995

Marcus enjoys snowmobiling, boating, spending time with his wife and four beautiful children, and cultivating a wonderful working environment and successful company!

Jim Womble

Sales Manager

Since April 2019

Jim enjoys fishing, hanging out at the lake house, spending time with his family, and encouraging his sales team!

Todd Cutler

Residential Sales

Since September 2009

Todd enjoys going to Spokane Chiefs hockey games with his daughter, eating tacos, working on his old Chevy’s and providing top-notch customer service!

Casey Payne

Office Manager

Since January 2016

Casey enjoys traveling, anything outdoors with her kids, gardening and providing customer and vendor support!

Tom Hendrix

Warehouse Manager

Since April 2019

Tom enjoys online gaming, working at his house and keeping the shop organized and running smoothly!

Mike Rummerfield

Installation Manager

Since February 2017

Mike enjoys BBQ’in, playing horseshoes, hanging out with his kids, and providing quality installing experience for his customers!

Patrick Foster

Lead Installer

Since August 2014

Patrick enjoys riding dirt bikes, playing with his boys, helping family, and ensuring an immaculate finish in our customers’ homes!

Clint Branting

Lead Installer

Since February 2008

Clint enjoys working on cars, riding his motorcycle, keeping his grass green and thinking out of the box when the job requires it!

Tim Redick

Mirror and Shower Door Sales

Since February 2021

Tim enjoys spending time with his wife and two kids and helping customers with high quality products and installations.

Judy Parsley

Inside Sales Support

Since July 2021

Judy enjoys hiking Dishman Hills with her 2 dogs, painting masterpieces, spending time with her family and friends, while also providing support to the sales team and our customers.

Ashley Greiner

Inside Sales Support

Since August 2020

Ashley enjoys anything plants, running, spending time outside, & supporting the rest of the staff!

Preston Palm

New Construction / Commercial Sales

Since February 2017

Preston enjoys spending time with his family, outdoor activities, and being a part of a trusting and dedicated team!

Cameron Hodo

Mirror and Shower Door Installer

Since July 2021

Cameron enjoys car audio, wood working, and working on a team that works well together and has a great attitude to get the job done!

Sam Goldman

Residential Installer

Since August 2021

Sam enjoys fishing, shooting and completing a wide variety of installs out in the field with a great team!

Mark Gross

Residential Installer

Since January 2022

Mark enjoys spending time with his wife, three kids & granddaughter, hunting, fishing, riding his Harley and finishing quality jobs with care for happy customers!

Ken Palm

Lead Installer

Since March 2022

Ken enjoys riding his side-by-side, fishing, and leading a team of great people!

Nick Ridgely

Residential Installer

Since June 2022

Nick enjoys traveling, cooking, and learning about the window & door trade daily!

Colin Boyer

Residential Installer

Since August 2023

Colin enjoys spending time with his family, outdoor activities, and learning new skills in the field and applying them to himself to become a great installer to grow with NWWD!

Mike Miranda

Inside Sales

Since September 2023

Mike enjoys golfing, going to the lake and helping customers bring their ideas to life!

Anthony Roberts

Lead Installer

Since December 2022

Anthony enjoys spending time with his kids, riding his Harley and transforming customer’s homes and lives for the better a little bit each day!

Patrick Johnson


Since October 2023

PJ’s favorite things to do include spending time with his family, hanging out on the beach whenever possible and playing music (mainly guitar and piano). His favorite part about working at NWWD is the feeling of family from the entire staff.

Allen Truong


Since July 2020

Allen enjoys health and fitness, home renovations, learning new languages and tackling all kinds of projects all over, of all calibers. It keeps him on his toes!

Shaun Ryan

Commercial Sales Support

Since May 2019

Shaun enjoys golfing, relaxing, & being a part of the team.

Tom Strodtman

Residential Sales

Since March 2022

Tom enjoys hiking, nature photography and spending time with his grandchildren. His favorite part about his job is the staff and how well everyone works as a team.

James Goshorn

Shop Hand / Delivery Driver

Since November 2023

James enjoys fishing, a good movie with a bowl of popcorn, and he loves all the awesome people he works with.

Kasey Ashmead

Mirror and Shower Door Installer

Since November 2023

Kasey enjoys spending time with his kids, working on rigs and working with great people in a great atmosphere, from ownership to new hires.

Washington Contractor Lic – NORTHWD832QM
Idaho Contractor Lic – RCE – 38572
EPA Lead Certified Firm - - NAT 39395-1

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